To process your orders more quickly, efficiently, and accurately, Duomed uses an advanced automated order processing system.
To ensure optimal processing, we kindly ask you to follow the recommendations below when preparing your purchase orders:
Please include your Duomed customer number on every purchase order.
This number can be found on the order confirmations you receive from us. When it is entered correctly, your order can be automatically linked to your customer account, helping to speed up the processing of your order.
Example:
Customer number: C0001774
Please clearly indicate the email address at which you would like to receive your order confirmation.
Providing the correct email address helps ensure fast communication and effective follow-up on your order.
When we inform you that a product reference has been replaced by a new one, we kindly ask you to update this information in your own ordering system.
Using up-to-date product references helps prevent errors, additional checks, and delays with future orders.
By following these simple recommendations, you help us process your orders more quickly and accurately. This enables us to provide an even more efficient service and ensure smooth cooperation.
If you have any questions, please do not hesitate to contact your usual Duomed representative.
Duomed Customer Service
