To process your orders faster, more efficiently and without errors, Duomed uses an advanced automated order processing system.
To ensure optimal processing, we kindly ask you to follow the recommendations below when preparing your purchase orders:
Please include your Duomed customer number on every purchase order.
You can find this number on the order confirmations you receive from us. When it is correctly stated, your order can be automatically linked to your customer account, helping to speed up processing.
Example:
Customer number: C0001774
Please clearly indicate the email address at which you would like to receive your order confirmation.
Providing the correct email address ensures fast communication and efficient follow-up of your order.
When we inform you that a product reference has been replaced by a new reference, please update this information in your own ordering system.
Using up-to-date product references helps prevent errors, additional checks and delays with future orders.
By following these simple recommendations, you help us process your orders faster and more accurately. This allows us to provide you with an even better service and ensure smooth collaboration.
If you have any questions, please do not hesitate to contact your usual Duomed representative.
Duomed Customer Service
