{"id":2344,"date":"2026-09-16T18:11:00","date_gmt":"2026-09-16T16:11:00","guid":{"rendered":"https:\/\/lp.palexhealth.com\/duomed-one-stop-shopping-excellence-in-service\/technical-service\/"},"modified":"2026-09-21T12:01:57","modified_gmt":"2026-09-21T10:01:57","slug":"technical-service","status":"publish","type":"page","link":"https:\/\/lp.palexhealth.com\/en-be\/service\/technical-service\/","title":{"rendered":"Technical Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2344\" class=\"elementor elementor-2344 elementor-646\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c1e7e7 e-flex e-con-boxed e-con e-parent\" data-id=\"5c1e7e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-378f5de elementor-widget elementor-widget-shortcode\" data-id=\"378f5de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n\n<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83c44b2 e-con-full e-flex e-con e-parent\" data-id=\"83c44b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c5f9921 e-con-full e-flex e-con e-child\" data-id=\"c5f9921\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-38f9502 e-con-full e-flex e-con e-child\" data-id=\"38f9502\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0227236 elementor-widget elementor-widget-text-editor\" data-id=\"0227236\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"field__item\"><div class=\"paragraph paragraph--type--text-image-right-color-area paragraph--view-mode--default paragraph--bg-green\"><div class=\"p-container\"><div class=\"text-image-color__text-wrapper\"><div class=\"text-image-color__text-wrapper-inner\"><div class=\"text-image-color__text\"><div class=\"p-text-image-right-color-area-text text-content\"><div class=\"field__item\"><div class=\"paragraph paragraph--type--text-image-right-color-area paragraph--view-mode--default paragraph--bg-green\"><div class=\"p-container\"><div class=\"text-image-color__text-wrapper\"><div class=\"text-image-color__text-wrapper-inner\"><div class=\"text-image-color__text\"><div class=\"p-text-image-right-color-area-text text-content\"><p>Our technical service department is responsible for the installation of your products and provides the after-sales services. Competence, punctuality, speed and reliability are the values that guide our technical team on a daily basis. <\/p><p>Duomed provides a permanent service offering different solutions ranging from preventive maintenance contracts to all-inclusive contracts with the possibility to benefit from a 24\/7 service. Our partner customers are the best guarantors of our service. <\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b188b23 e-con-full e-flex e-con e-child\" data-id=\"b188b23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3eb60f elementor-widget elementor-widget-image\" data-id=\"a3eb60f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/lp.palexhealth.com\/wp-content\/uploads\/2026\/09\/Image-ST.jpg\" class=\"attachment-large size-large wp-image-2304\" alt=\"\" srcset=\"https:\/\/lp.palexhealth.com\/wp-content\/uploads\/2026\/09\/Image-ST.jpg 600w, https:\/\/lp.palexhealth.com\/wp-content\/uploads\/2026\/09\/Image-ST-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a952dad e-flex e-con-boxed e-con e-parent\" data-id=\"a952dad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ce4b419 e-con-full e-flex e-con e-child\" data-id=\"ce4b419\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea95c9 elementor-widget elementor-widget-text-editor\" data-id=\"7ea95c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Duomed has been offering total solutions in the medical device field for more than 60 years. We are committed to selecting high-quality suppliers and maintain strict standards in terms of quality, precision and user-friendliness. Our internationally recognised brands are synonymous with stability and reliability. Duomed constantly seeks complementary suppliers to anticipate the changing needs of the medical care sector.   <\/p><p>Our services go beyond just selling a device: we also handle the installation and operationalisation of your new equipment, both in new facilities and in existing structures. Our technical services include: <\/p><ul><li>Consultancy<\/li><li>Project management<\/li><li>Training courses<\/li><li>Application user assistance<\/li><li>Validations <\/li><li>In-servicing<\/li><li>Preventive maintenance<\/li><li>Repairs<\/li><li>Remote software services <\/li><\/ul><p>The versatile team at your service consists of competent people, with years of experience in maintaining high-tech equipment. When a product in the medical field no longer functions correctly, the quick intervention of a specialist is crucial. In this respect, we have a large team at your service:  <\/p><ul><li>Technicians are in charge of the service for all products supplied by Duomed (orders, use, inspection, maintenance, repairs and replacements) in accordance with the manufacturer&#8217;s instructions<\/li><li>A Technical Field Expert is available for the more specific technical questions<\/li><li>A Technical Field Coordinator is in charge of site supervision and follow-up<\/li><li>Our coordinators are at your service and manage the planning to send you the most qualified person<\/li><\/ul><p>Our after-sales service guarantees excellent service and follow-up of all purchased equipment. We strive to meet your needs and optimise the performance of your equipment. Duomed offers various maintenance contracts, including calibration and inspection support.  <\/p><p>Our technicians have built up unique expertise over the years and are happy to share it with you via <strong><a href=\"https:\/\/lp.palexhealth.com\/en-be\/our-trainings\/\">Training<\/a><\/strong>, to ensure the optimal operation of the equipment distributed by Duomed and to maximise your ROI (Return On Investment).<\/p><p>In addition to our Technical Service, we also offer <strong><a href=\"https:\/\/www.palexhealth.com\/be-en\/specialities\/clinical-software-solutions\" rel=\"nofollow noopener\" target=\"_blank\">Clinical Software Solutions<\/a><\/strong>.<\/p><p>If you need assistance, please contact our technical department at 03 870 11 22 or via <strong><a href=\"mailto:support.be@duomed.com\">support.be@duomed.com<\/a><\/strong>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99968c3 elementor-widget elementor-widget-button\" data-id=\"99968c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/lp.palexhealth.com\/en-be\/service\/technical-service\/contact-details-belgium\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact our Technical Service department<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our technical service department is responsible for the installation of your products and provides the after-sales services. Competence, punctuality, speed and reliability are the values that guide our technical team on a daily basis. Duomed provides a permanent service offering different solutions ranging from preventive maintenance contracts to all-inclusive contracts with the possibility to benefit [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2310,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2344","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lp.palexhealth.com\/en-be\/wp-json\/wp\/v2\/pages\/2344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lp.palexhealth.com\/en-be\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lp.palexhealth.com\/en-be\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lp.palexhealth.com\/en-be\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lp.palexhealth.com\/en-be\/wp-json\/wp\/v2\/comments?post=2344"}],"version-history":[{"count":4,"href":"https:\/\/lp.palexhealth.com\/en-be\/wp-json\/wp\/v2\/pages\/2344\/revisions"}],"predecessor-version":[{"id":2679,"href":"https:\/\/lp.palexhealth.com\/en-be\/wp-json\/wp\/v2\/pages\/2344\/revisions\/2679"}],"up":[{"embeddable":true,"href":"https:\/\/lp.palexhealth.com\/en-be\/wp-json\/wp\/v2\/pages\/2310"}],"wp:attachment":[{"href":"https:\/\/lp.palexhealth.com\/en-be\/wp-json\/wp\/v2\/media?parent=2344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}